Jilivoe places the highest priority on protecting your personal information. This Privacy Policy clearly sets out what data is collected, why it is collected, and how it is kept secure.
In summary: jilivoe never sells your data. Information is collected solely to provide our services and ensure security. You may request to view, correct, or delete your data at any time.
Jilivoe (referred to as "we" or "the platform") takes your privacy seriously. This Privacy Policy explains what personal information we collect about you when you use the jilivoe.click website or app, how we use it, and how we keep it safe.
By using jilivoe's services, you agree to this Privacy Policy. This policy governs our Terms & Conditions and Responsible Gaming PolicyApplicable in conjunction with.
We periodically update our Privacy Policy to improve it. You will be notified before any changes take effect, and the latest version will always be available on this page. If you have any questions after reading this policy, please contact us at support@jilivoe.click.
Jilivoe collects several types of information, which can be grouped into three categories:
Information You Provide Directly
Information you provide during registration or the KYC process â including your full name, email address, mobile number, date of birth, national ID or passport number, and address.
Financial Information
Mobile banking numbers or bank account details for deposits and withdrawals. jilivoe does not collect card numbers or PIN codes.
Automatically Collected Data
IP address, browser type, device information, page visit logs, session duration, and gaming history. This information is used to improve the site and prevent fraud.
Please note: jilivoe will never ask for your password, bank PIN, or OTP. Anyone requesting such information is not a jilivoe representative.
Jilivoe uses the information it collects for the following purposes:
| Purpose | Data Used | Basis |
|---|---|---|
| Account Registration & Verification | Name, email, mobile, ID document | Contract Performance |
| Payment Processing | Mobile banking details, transaction history | Contract Performance |
| Customer Support | Contact information, complaint history | Legitimate Interest |
| Fraud Prevention & Security | IP, Device & Log Data | Legitimate Interest |
| Personalised Experience & Offers | Gaming history, preferences | Consent |
| Compliance with Legal Obligations | KYC documents, transaction records | Legal Obligations |
| Marketing & Promotions | Email, mobile number | Consent (opt-out available) |
Jilivoe uses cookies and similar technologies to enhance your experience on the site. Cookies are small text files stored on your device.
You can delete or disable cookies at any time through your browser settings. However, disabling certain cookies may cause some features of the site to not function properly.
Jilivoe applies industry-leading standards to protect your data:
SSL/TLS Encryption
All data transfers are encrypted with 256-bit SSL.
Firewall Protection
Advanced firewall and DDoS protection are active around the clock.
Two-Factor Auth (2FA)
Two-factor authentication adds an extra layer of protection to your account.
Regular Audits
Regular security audits are conducted by independent third parties.
While jilivoe employs the highest level of technical security measures, no internet platform can guarantee 100% security. Please keep your password safe and notify us immediately if you notice any suspicious activity.
How long jilivoe retains your data depends on the type of information and the purpose for which it was collected:
Once the designated retention period ends, data is securely deleted or fully anonymised.
Jilivoe gives you full control over your personal data. You have the following rights:
Right to Access Your Data
You may request to know what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.
Right to Restrict Processing
You can request that your information be restricted to specific purposes only.
Right to Portability
You can receive your data in a machine-readable format.
Right to Object
You can object to your information being used for marketing or profiling purposes.
To exercise any of these rights, email us at support@jilivoe.click. We'll do our best to respond within 30 days.
Jilivoe is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
Jilivoe may update this Privacy Policy from time to time. Depending on the nature of the changes:
We recommend checking this page regularly. If you do not agree with any changes, you may close your account.
For any privacy-related questions, requests, or complaints:
For general inquiries, visit our FAQ Page View.
Our commitment goes beyond words â it shows in everything we do